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Terms & Conditions

Company Information

We are Pravya Ethnic Limited, registered in the Republic of Mauritius with Business Registration Number (BRN) C25225781, having our registered address at 4, Charles Lees Street, Rose Hill. You can contact us via email at gulaaboglow@gmail.com .

1. Overview
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This website is operated by Pravya Ethnic Limited. Throughout the site, the terms “we”, “us” and “our” refer to Pravya Ethnic Limited. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

2. Online Store Terms
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By agreeing to these Terms, you represent that you are at least the age of majority in Mauritius (18 years) or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in Mauritius or your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, malware or any code of a destructive nature.

3. General Conditions
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We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over secure networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

4. Accuracy of Information
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We are not responsible if information made available on this site is not accurate, complete or current. Product descriptions, pricing and availability are subject to change without notice. The material on this site is provided for general information only and should not be relied upon as the sole basis for making purchasing decisions.

5. Modifications to the Service and Prices
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Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

6. Products or Services
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Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy. We make every effort to display colours and images of our products as accurately as possible; however, we cannot guarantee that your device’s display will accurately represent the products.

7. Accuracy of Billing and Account Information
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We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

 

Payments are processed securely through trusted third-party channels such as Cash on Delivery, Juice by MCB and Internet Banking transfers. Pre-Orders require a 50% advance payment at checkout, with the balance payable upon delivery or as otherwise instructed. We do not store your banking passwords, card details or other sensitive payment information.

8. Delivery
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We deliver orders within Mauritius using our chosen courier or postal services. Delivery fees and times will be displayed at checkout. While we strive to meet estimated delivery times, delays may occur due to factors outside our control.

9. Returns and Exchanges
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Due to hygiene reasons, imitation jewellery cannot be returned or exchanged unless defective or damaged upon receipt. Clothing items may be returned or exchanged within 5 days of delivery if unused, unwashed and in original packaging with tags. Refunds will be processed via the store vouchers or credit notes.

 

10. Optional Tools and Third-Party Links
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We may provide you with access to third-party tools which we do not monitor or control. You acknowledge and agree that we provide access to such tools “as is” without warranties. Any third-party links on this site may direct you to websites not affiliated with us; we are not responsible for their content or policies.

 

11. User Comments, Feedback and Other Submissions
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If you submit comments, feedback, suggestions, proposals or other materials, you agree that we may use them without restriction, edit, copy, publish or distribute them. We are under no obligation to maintain comments in confidence, pay compensation, or respond.

 

12. Personal Information
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Your submission of personal information through the store is governed by our Privacy Policy.

 

13. Errors, Inaccuracies and Omissions
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Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and change or update information without prior notice.

 

14. Prohibited Uses
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In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for unlawful purposes, to solicit others to perform unlawful acts, to violate any laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload viruses or malicious code, or to collect personal information of others.

 

15. Disclaimer of Warranties; Limitation of Liability
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We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the service for indefinite periods or cancel it at any time without notice. In no case shall Pravya Ethnic Limited, its directors, employees, affiliates or service providers be liable for any injury, loss, claim, or any indirect or consequential damages arising from your use of the Service or any products procured using the Service.

 

16. Indemnification
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You agree to indemnify and hold harmless Pravya Ethnic Limitedfrom any claim or demand, including legal fees, made by any third party due to your breach of these Terms or violation of any law or rights of a third party.

 

17. Severability
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If any provision of these Terms is found to be unlawful or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

 

18. Termination
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These Terms are effective unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services. If we suspect you have failed to comply with these Terms, we may terminate your access without notice.

 

19. Entire Agreement
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These Terms, along with any policies posted on this site, constitute the entire agreement between you and us regarding the use of the Service.

 

20. Governing Law
 

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Mauritius.

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